General sales conditions

Orders and shipment
This on-line catalogue cancels and replaces the previous’ones.
We accept orders only by fax or by e-mail or by on-line cart. In order to avoid shipment’s mistakes, we kindly ask to indicate the code number. We recommend also to check carefully the order confirmation that includes the necessary information (articles, terms of payment, delivery, transport’s terms, etc.).
The date of shipment on order confirmation is just an indication and it could be modify at any time, it means that the customer can not make good a loss at F.lli Bonezzi’s expense. Furthermore the orders can also be partially delivered. In these occasions F.lli Bonezzi will advise in good time the customer.

Conformity declaration and product’s warranty
F.lli Bonezzi declares that their products are in accordance with european and italian rules of its competence (Machines directives, etc. ). In this case the conformity declaration is reproduced in the manual instruction attached with the items.
F.lli Bonezzi reserves the right to make any necessary changes in both manufacture and material choice to improve product functionality or for other reasons.
F.lli Bonezzi declines any responsibility for damages happened to persons or other coming from a not-appropriate use of the products. We recommend to follow the manual instruction enclosed with the product.
The company F.lli Bonezzi guarantees its products for 2 years from the date of the shipment, as requested from the european and italian rules.
In front of malfunction of faulty items the customer should advise F.lli Bonezzi as soon as possibile. The staff of F.lli Bonezzi will take care to evaluate the best way to solve the problem. We do not accept return of material without our authorization. We authorize return of material only ex works.
Under warranty time, each faulty spare parts found by our staff, will be replaced or repaired without any charge, by authority received, if returned ex works and not tampered.
Expired warranty time, or in front of not appropriate use of the product, the items could be replaced with 50% of the buying price or repaired charging the operation cost. In this case F.lli Bonezzi will agree with the customer the best solution.

Payment
Payments must be done as per the terms and conditions agreed and indicated on order confirmation.
Any delay, whatever the reason, gives F.lli Bonezzi the right to claim interests increased by 2% of the market rate of discount.

Privacy policy
The information You provide is for F.lli Bonezzi exclusive use. It is always possible to check, rectify or exercise the other rights of the Italian law.

Place of jurisdiction
Place of jurisdiction for any legal controversy is Reggio Emilia (Italy).